For me, UXR is the all-purpose tool to connect dots and customize design to meet customer's needs. And I’m driven by my desire for usability, efficiency and satisfaction, diving deep to answer WHY, and translating them into strategies and designs.
Fintech (B2C), UX Researcher
Premera Blue Cross, US
Health Insurance (B2C), Design Research Intern
Web Security (B2B), UX Research Intern
Tongcheng Travel, China
Online Travel (B2C), User Research Intern
University of Texas at Austin, US
MS, Information Studies (User Experience)
Zhejiang University, China
BS, Psychology (Applied Psychology)
Job Search Platform (Web &App), Student UX researcher
Dell Medical School, US
Healthcare Management (App), Student product designer
Central Market, US
Grocery Store (App), Student UX researcher
Public Transportation (App), Student UX researcher
AR Driving (AR), Student Human factor researcher
My undergraduate major, psychology, took me into UX field. The exciting part I like most is the "AHA MOMENT" when digging out the reasons behind people's behavior. That's when I realize I'm not just delivering words from users to clients, but I'm also exploring potentials and making connections to ensure we tackle the underlying concerns.
In the future, I see myself leveraging my research abilities and practical experience to make a significant influence on consumers, industries, and even the UX field.
Is gathering data from markets, competitors, stakeholders and consumers to identify research goals and prioritize research questions, to make sure the research insights can influence the strategy and direct actionable next steps.
I'm also good at listening and communicating. In my recent project, one of my participants recognized my interview skills by posting on the internal community: "I wanted to say how much I enjoyed the interview I did with her"! (So proud of it!)
Cooking for fun, watching anime & doing cosplay, travelling, making handcrafts......