- With 3 years of hands-on experience in user experience- 4-industry background encompassing both B2B and B2C- My passion lies in uncovering possibilities and creating connections to enhance users' lives
Learn More From My Previous Work ⬇
B2C | Healthcare | Contextual Inquiry, Survey
Optimized Premera’s healthcare service by identifying the complete user journey
B2C | Fintech | User Interview
Initiate an exploration into a new investment product to inform product and design strategy
B2C | Online Travel | Usability Testing
Uncover usability problems that prevent users from booking train tickets on new pages
B2B | Web Security | User Interview, Survey
Identify customer retention strategies from market, competitors and user analysis
B2C | Healthcare | Expert Interview
Design a healthcare app to motivate diabetes patients to keep managing their diet